Bert Ogden Mission Body Shop

Jasmine Rodriguez 5 months ago

I recently had the pleasure of working with Yvette car estimator who was incredibly helpful throughout the entire process. They took the time to thoroughly inspect my vehicle, clearly explained the necessary repairs, and provided an accurate and honest estimate. What stood out most was their professionalism and willingness to answer all of my questions without making me feel rushed or confused. Their attention to detail and transparency gave me confidence that my car was in good hands. Overall, the experience was smooth and stress-free thanks to their expertise and excellent customer service.

Rose Lizcano 5 months ago

We took our 2017 Chevrolet Camaro to Bert Ogden body shop for repairs to the bumper, fender, fog light, and windshield. Angel spoke to me over the phone before I took the vehicle and assisted me from beginning to end. The service was professional and the work was phenomenal! I recommend you to ask for Angel at the body shop if you need any assistance.

David Garza 7 months ago

I understand that businesses have the right to decline work, and in my case the shop chose not to take on my vehicle due to a prior experience. While I respect their decision, the process leading up to that outcome was frustrating and poorly communicated. I had to make multiple calls and speak with several employees, including Angel, Jayme, and Yvette Perez. During those conversations I received different explanations, was routed to voicemail without resolution, and even had a call disconnected after being told the matter was beyond authorization. It took several attempts just to get a clear and final answer. Had the shop simply communicated their decision clearly and professionally from the beginning, it would have saved a lot of time and frustration. I’m not leaving this review because Dolores , Blanca and Jakob declined the work — I’m leaving it because of the lack of consistency and professionalism in how the situation was handled.

michael buttrey 8 months ago

I brought my truck in for body work from my 2020 1500 Ram Lone Star edition. They did a great job on it repairs were excellent and in a timely manner. When I received my truck the driverside taillight and sensors quit working. So returned it now keep in my mind my truck had body work done from being hit 2 years before. So I kept getting false faults saying lights were out. Now instead of telling to kick rocks they took the truck back in to repair for me. They were having a hard time at first figuring it out and they were doing as a favor for cause of medical and being vet. But most people would give up and return the truck but instead they got the part for the repair but still gave them issues. In the end they took everything off to further diagnose the issue. In the end they were able to figure out the problem and it was from the previous repair In AZ where a different body did the work and they actually placed my wiring backwards which gave me false faults saying lights were out. Now my truck has no issues. Yvette Perez was my the person who assisted me. I highly recommend Bert Ogden and especially Yvette Perez as the person to help you. She doesn’t try to rip you off and she sta

justforfun3232 8 months ago

I had an excellent experience working with Dolores at the Bert Ogden Body Shop. From the very beginning, she provided exceptional customer service—warm, attentive, and genuinely committed to helping. Every question I had was answered quickly, and any request I made was handled with impressive speed and professionalism. Dolores made the entire process smooth and stress‑free. Her communication was clear, her follow‑through was consistent, and she always made sure I felt informed and supported. It’s rare to find someone who combines efficiency with such a caring attitude, but she truly does. I’m grateful for her help and highly recommend working with her if you need body shop services. She’s a true asset to the Bert Ogden team.